FitCultInc
Support
Trouble signing in, a question about your program, or something in the app not behaving? Email us and a real person will get back to you. If you are an app store reviewer, this is the right address too.
Contact us
- info@fitcultinc.com
- Also reaches us
- harry@fitcultinc.com
- Response time
- Within one business day, Monday to Friday, Sydney time.
Common questions
How do I get into the app?
Open app.fitcultinc.com and sign in with the email your coach invited. If you have not had an invite yet, email us and we will sort it out.
I forgot my password.
Use the reset link on the sign-in screen. If the email does not arrive, check your spam folder, then email us.
How do I delete my account and my data?
In the app, go to Profile, then Delete account. That permanently removes your account, logs, measurements, photos, screening answers and messages, and it cannot be undone. You can also email us and we will do it for you.
Can I get my data out?
Yes. Export is in the app under Profile, and it is not behind a paywall.
Who can see my progress photos and health answers?
You and your coach. Photos are held in private storage, and the screening answers exist so your coach can train you safely. See our Privacy Policy for the detail.
Is there an iPhone or Android app?
FitCult runs in your browser today at app.fitcultinc.com, and you can add it to your home screen. Native App Store and Google Play versions are on the way.
FITCULTINC GLOBAL PTY LTD (ACN 701 468 322, ABN 15 701 468 322), Sydney, Australia.